EvolveIQ is a product of Evolve and Advance Consulting LLC ("EvolveIQ," "we," "us"). This policy explains what information we collect, why, and how it's handled — both for visitors interacting with an EvolveIQ-powered assistant on a client's website, and for prospects and clients who interact with us directly.
What we collect
Conversation data. When you chat with an EvolveIQ assistant (branded per business, e.g. "Evie") on a client's website, we log the conversation so the business can review it and so the assistant can qualify and hand off leads correctly.
Contact information you provide. If you share your name, email, or phone number — through a chat conversation, a demo booking, or a form on our own site — we store it to respond to you and, where applicable, pass it to the business you were speaking with.
Scheduling information. If you book a call with us (through our scheduling page), we receive your name, email, phone number, and the details of that booking from our scheduling provider.
Business information. For businesses using EvolveIQ, we store the content they provide us — website content, FAQs, policies — used to power their own assistant. This is business-provided content, not personal data about third parties beyond what's described above.
How we use it
To operate the assistant and answer your questions using the relevant business's approved knowledge
To notify a business when their assistant captures a lead, so a real inquiry doesn't go unanswered
To confirm and remind you about a call you've booked with us
To follow up if you've engaged with our own outreach (replied to an email, booked a call)
To improve the product and troubleshoot issues
What we don't do
We don't sell your personal information. We don't share conversation data or contact details with third parties for their own marketing purposes. Data collected through a client's assistant belongs to that business's own record of the conversation — it isn't repurposed to build a profile of you across other clients.
Text messages
If you provide a phone number when booking a call with us, you may receive text messages related to that appointment (confirmations, reminders) or follow-up related to your own inquiry. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive texts is never a condition of using our product or booking a call.
Data retention
We retain conversation and contact data for as long as reasonably needed for the purposes above, or as required by the business we're working with. You can request deletion of your information by contacting us at the address below.
Your choices
You can ask us what information we hold about you, request a correction, or request deletion, by emailing hello@justaskevolveiq.com. For text messages, reply STOP to any message to opt out immediately.
Contact
Evolve and Advance Consulting LLC
1304 W Abrams St, Ste 250, Arlington, TX 76016 hello@justaskevolveiq.com